After reviewing the Governor's most recent guidelines and the increasing number of COVID cases in Iowa, and our serving area, our business office is closed to the public as of 11/12/20. Office personnel are working and conducting business but customers are unable to come into the office. In home visits for our technicians are limited as well. Service is available over the phone. Use of drop boxes, phone and online payments is appreciated.
Limiting onsite appointments at customer premises is for our safety and yours. Many things can be done and/or fixed from our office, but if it is determined that entry is needed, please let us know if anyone is under quarantine or experiencing any symptoms. We will use our discretion in determining when entry can be scheduled.
Our commitment to our communities remains unchanged. If making payments has become difficult for you, please contact us to make arrangements. We are happy to work with you. Please contact us with any questions or concerns at 778-2121 or firstname.lastname@example.org.